Claims
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Seubert understands how difficult it is when you are in an accident or suffer a loss, and we are here to help. Our dedicated and experienced claims team is available for every step of filing your insurance claim and guiding you through the claim process. No matter what type of claim, immediacy is critical. As your broker, we are your advocate and are on your side every step of the way. Claims management is stressful – partnering with Seubert will minimize stress for you and your team. If you’re unsure what to do or who to speak with, talk to our reception team by dialing 412-734-4900.
Report a Claim
Seubert supports employers in their efforts to transparently manage benefits spend and the employee experience. The services and solutions we provide through our SHAPE process have helped employers throughout the U.S. in every industry become more efficient in managing risk, improving employee benefits, and creating a healthier bottom line.
All business insurance claims should be immediately reported to your dedicated Claims Consultant. If you’re unsure who to speak with, contact our reception team by dialing 412-734-4900.
- Dawn Boland, CPCU
Claims Manager
Office 412-652-9686
Mobile 412-925-2891
[email protected] - Jeanne Strong, SCLA, CIC, TRIP, CISR
Sr. Claims Consultant
Office 412-223-1432
Mobile 412-818-9544
[email protected] - Christine Gove, AIC
Sr. Claims Consultant
Office 412-223-1450
Mobile 412-977-6604
[email protected] - Mimi Rawlings, ARM, CPCU
Sr. Claims Consultant
Office 412-223-1043
Mobile 412-496-1950
[email protected]
- Luke Billman
Claims Consultant
Office 412-652-9685
Mobile 412-983-0469
[email protected]
If you need to connect with your insurance carrier, the following list will help you. If you don't know the name of your carrier, you can easily find it on your policy.
| Carrier | Toll-free |
|---|---|
| American Collectors | (800) 360-2277 |
| Chubb | (800) 252-4670 |
| Cincinnati | (877) 242-2544 |
| Encompass | (800) 936-4203 |
| Foremost | (800) 527-3907 |
| Grundy | (866) 338-4006 |
| Hagerty | (888) 310-8020 |
| Harleysville | (888) 595-9876 |
| Hartford | (800) 236-0398 |
| Nationwide | (800) 421-3535 |
| Penn National | (800) 788-4764 |
| Progressive | (800) 776-4737 |
| Pure | (888) 813-7873 |
| Safeco | (800) 332-3226 |
| Selective | (866) 455-9969 |
| State Auto | (800) 766-1853 |
| Travelers | (800) 252-4633 |
| Tuscano | (800) 442-8063 |
Additional Guidance
In the event of damage to your building or contents:
-
- Protect the property from further damage
- Call the proper authorities and utility companies (gas, electric, telephone)
- Take photos of the damage before having emergency repairs made, such as boarding up windows
- Call Seubert Claims at 412-734-4900 to report the loss.
- Keep records of expenses
Once your claim is filed, an insurance company adjuster will be in touch with you to discuss the facts of the loss, and the damages. We are available to assist in any phase of the claim.
If you have any questions or encounter any problems in the handling of your claim, please contact our Claims Team for assistance.
In the event of an accident:
- Report the accident to the police.
- Obtain information about the other people involved in the accident, including:
- Names, addresses, and phone numbers
- Auto and driver’s license numbers
- Insurance company
- Type of vehicle
- Have your vehicle towed to the nearest repair shop if the vehicle is not drivable. Do not authorize repairs until the claims adjuster gives you the authority to do so.
- Call Seubert Claims (412-734-4900) to report the accident.
After we report the claim to the insurance company, the claims adjustor will:
- Contact you to request details of the accident and repair estimates.
- Arrange for an appraiser to inspect the damages of vehicles that are not drivable or extensively damaged.
- Contact you for a settlement.
- Deal directly with the others involved in the accident.
Should you be contacted by anyone, refer him or her to your claims adjustor.
In the event of vandalism, theft, or windshield loss:
- Report the vandalism, loss, or theft to the police.
- For vandalism or theft, call Seubert Claims (412-734-4900) to report the loss.
- For windshield, call the carrier directly to report the claim.
If you have any questions or encounter any problems in the handling of your claim, please contact our Claims Team assistance.
In the event your employee is injured on the job:
- Report the claim directly to the insurance company via their toll-free reporting number. If you need help, contact Seubert Claims (412-734-4900).
After you report the claim, the claims adjuster will:
- Contact the injured employee to discuss the accident.
- Request copies of bills and doctor’s reports for medical treatment administered.
- Contact you, the employer, if there is any lost time from work as a result of the injury.
If you have any questions or encounter any problems in the handling of your claim, please contact our Claims Team for assistance.
In the event of injuries or damage to property of others which you allegedly caused:
- Call Seubert Claims (412-734-4900) to report the incident.
- Forward any correspondence, including a summons from an attorney representing the other party, to us.
- Do not discuss the claim with the other party or their attorney. Refer them to your insurance company’s claims adjuster or to Seubert.
After you report the claim, the claim adjuster will contact you to obtain facts of the incident and advise you on further steps you should take.
If you have any questions or encounter any problems in the handling of your claim, please contact our Claims Team for assistance.
News & Opportunities
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On July 23, 2026, the U.S. DOL issued a proposed rule that would establish a new, additional safe harbor for group health plan administrators to use electronic media to furnish plan disclosures required under the ERISA.
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IRS Announces Health Plan Affordability Percentage for 2027
The IRS released Revenue Procedure 2026-26 to index the contribution percentage in 2027 for determining the affordability of an employer’s health plan under the ACA.
IRS Releases Pay-or-Play Affordability Percentage for 2027
For plan years beginning in 2027, employer-sponsored coverage will be considered affordable under the ACA’s “pay-or-play” rules if the employee’s required contribution for self-only coverage does not exceed 10.22% of their household income for the year.
Net Cost Wins: How Plan Sponsors Are Leaving Rebates Behind
As pharmacy costs continue to climb and plan sponsors face mounting pressure on renewals, staying ahead of the curve is no longer optional. Join Seubert and our pharmacy consulting partner, Navion, for an exclusive 45-minute virtual roundtable focusing on the strategies reshaping pharmacy benefit design heading into 2027
EBSA Releases Regulatory Agenda for the Year Ahead
Federal agencies with new regulations under development or review are included in the Agenda, including the U.S. Department of Labor’s EBSA.