Need Help with a Claim?

We understand how difficult it is when you are in an accident or suffer a loss, and we’re here to help you through it. 

Immediacy is critical in reporting a property, liability, or automobile incident so contact us as soon as possible and we will report your claim to the insurance company.  

Business Hours:

Our AAA Claims team is available to assist you Monday – Friday from 8:30 AM to 4:45 PM.  To reach a specific claims team member, access our Staff Directory.

Operator: 412-734-4900
Toll Free: 800-242-1546
Claims Fax: 412-734-2698


After Hours:

To report a claim outside of regular business hours, contact your insurance carrier directly by accessing the Carrier Emergency Phone Numbers list

Once your claim is filed, an insurance company adjuster will be assigned to handle the case and you should be able to deal directly with the adjuster to settle your claim. 

If you have any questions or encounter any problems in the handling of your claim, please contact our in-house Claims team for assistance.  We appreciate your business and will do anything we can to resolve the claim so you can get on with your life.